General note |
Contents<br/>Foreword xv<br/>Jigang Bao<br/>Introduction to the Handbook of Tourism and Consumer Behavior 1<br/>Danni Zheng, Metin Kozak, and Jun Wen<br/>PART I CONSUMER BEHAVIOR IN TOURISM: THEORIES,<br/>SCOPE, AND DEVELOPMENT<br/>1 Digital nomads: redefining tourism success or complicating destination<br/>challenges 12<br/>Anubha, Sarah Hussain, Priyakrushna Mohanty, and Mahender Reddy<br/>Gavinolla<br/>2 Industry 4.0 in tourism and cultural heritage and impacts on tourist behavior 21<br/>Fatih Varol, Eren Yalcin, Gamze Temizel, and Merve .ksüz<br/>PART II RETHINKING TRAVEL BEHAVIOR AFTER COVID-19<br/>3 Comparing tourist travel behaviour in crises and post-crises 39<br/>María del Pilar Pascual-Fraile, Pilar Talón-Ballestero, and Teresa<br/>Villacé-Molinero<br/>4 The role of destination, pandemic prevention, and personal<br/>characteristics in post-pandemic outbound travel 52<br/>Yuanyuan Shi, Danni Zheng, and Jiamin Chen<br/>5 Potential of spiritual tourism in providing healing and well-being in the<br/>post-COVID era 67<br/>Jinyuan Xia, Salmi Mohd Isa, and Changchun Jiang<br/>6 Re-tourism: changes of tourism in the post-pandemic era 83<br/>Darius Liutikas, Gintarė Pociūtė-Sereikienė, Viktorija Baranauskienė, and<br/>Edis Kriaučiūnas<br/>PART III EMERGING TOURISM EXPERIENCES, NICHE MARKETS,<br/>AND TRAVEL BEHAVIOR<br/>7 Gender differences in esports events, tourism experiences, and<br/>behaviors among Gen Z 100<br/>Cenying Huang and Danni Zheng<br/>8 Behavior intention of low-altitude flight tourists based on the TAM-IDT model 114<br/>Yang Guo, Yu Wang, and Yue Lin<br/>9 Competitiveness of traditional Chinese medicine in health tourism 126<br/>Lin Wei, Sha Sha, Long Xin, and Deng Jihang<br/>PART IV TOURISTS’ REACTIONS TO TECHNOLOGY-ENABLED SERVICES<br/>10 Consumer behaviour in tourism and hospitality after service robots 145<br/>Ahu Yazıcı-Ayyıldız, Muhammed Baykal, and Erdogan Koc<br/>11 Consumer-perceived ethical issues of service robots in tourism and hospitality 156<br/>Boyu Lin and Woojin Lee<br/>12 Would you embrace virtual reality tourism? The effect of experience quality 168<br/>Danping Liu, Hedan Fang, Shaohua Yang, Shaobo Mou, and Tingting Zhu<br/>13 Differences in servicescape perceptions between customers of different<br/>nationalities 180<br/>Canan Aydin and Osman Nuri Özdoğan<br/>PART V SOCIAL MEDIA AND DECISION MAKING IN TOURISM<br/>14 Power and the visual consumption of tourist place in the digital age 193<br/>Mohan Li<br/>15 Factors affecting online hotel bookings in Singapore 204<br/>Kuan-Huei Lee, Chloe S. L. Ang, Joyce Y. N. Chua, Kennis Y. L. Ong, Teryn<br/>Y. L. Lee and Samuel K. W. Loo<br/>16 Driving force of well-being and tourism memory on eWOM behavior 223<br/>Yedan Fan, Salmi Mohd Isa and Shaohua Yang<br/>17 Social media and decision-making in tourism 236<br/>Lebogang Matholwane Mathole<br/>PART VI RESPONSIBLE AND SUSTAINABLE TRAVEL BEHAVIOR:<br/>BARRIERS AND IMPLICATIONS<br/>18 Young adults and sustainable travel: on values, social networks and<br/>transport systems 246<br/>Nanna Brunnstrøm Jensen, Martin Trandberg Jensen and Anette Therkelsen<br/>19 Barriers to gender-based pro-environmental travel behavior 260<br/>Vorakarn Chalermchaikit and Metin Kozak<br/>20 Sustainable travel behaviour in tourism development 275<br/>Huu Nghia Le<br/>Index 291 |