Besterfield, Dale H. <br/><br/>
Total quality management 

 - 3rd 
 - Delhi  2011 
<br/><br/><label>ISBN: </label>9788131732274  499 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management; TQM.
<br/><br/><label>Dewey Class. No.: </label>658.4013  / BES-11