Miller, David <br/><br/>
Business-focused IT and service excellence 

 - 2nd 
 - New Delhi  2009 
<br/><br/><label>ISBN: </label>9781902505886  395 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information technology--Management; Business information services; Office information systems; IT
<br/><br/><label>Dewey Class. No.: </label>658.4038  / MIL-09