TY - BOOK AU - Ciaramitaro, Barbara [editor] TI - Virtual worlds and e-commerce : technologies and applications for building customer relationships / Barbara Ciaramitaro SN - 9781616928087 U1 - 658.054678 PB - Hershey : Business Science Reference, 2011. KW - Consumers KW - Virtual reality N1 - Includes bibliographical references (p. 328-359) and index ER -