TY - BOOK AU - Goel, Alok Kumar AU - Singhal, Puja TI - Product innovation through knowledge management and social media strategies SN - 9781466696075 U1 - 658.4038 PY - 2016/// CY - Hershey : PB - IGI, N1 - Advances in marketing, customer relationship management, and e-services (AMCRMES) book series ER -