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1.
Implementing SAP CRM: the guide for business and technology by
Edition: e1
Material type: Text Text
Language: English
Publication details: CRC Press 2015
Availability: Items available for reference: Indian Institute of Management Raipur: Not for loan (1)Call number: 658.812 KAL-15.

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2.
Enhancing enterprise intelligence: leveraging ERP, CRM, SCM, by
Edition: e1
Material type: Text Text
Language: English
Publication details: CRC Press 2016
Availability: Items available for reference: Indian Institute of Management Raipur: Not for loan (1)Call number: 658.503 KAL-16.

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