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1.
Customer relationship management: concepts and cases by
Edition: e1
Material type: Text Text
Language: English
Publication details: New Delhi 2011
Availability: Items available for loan: Indian Institute of Management Raipur (2)Call number: 658.812 RAI-11, ...

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Customer loyalty: concept, context and character� by
Material type: Text Text
Language: English
Publication details: Chennai McGraw Hill 2016
Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 658.812� RAI-16.

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