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1.
Delivering quality service: balancing customer perceptions a by
Material type: Text Text
Language: English
Publication details: The Free Press 1990
Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 658.812 ZEI-90.

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2.
Brand sense : sensory secrets behind the stuff we buy / Martin Lindstrom ; foreword by Philip Kotler. by
Edition: 1st Free Press trade pbk. ed.
Material type: Text Text
Publication details: New York : Free Press, 2010.
Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 658.827 LIN-10.

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3.
What management is: how it works and why it's everyone's business by
Material type: Text Text
Publication details: New York Free Press 2021
Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 658 MAR-12.

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4.
The Prize : The Epic Quest for Oil, Money, and Power / Daniel Yergin. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Free Press 2008
Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 338.2728 YER-08.

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