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1.
Microsoft dynamics CRM 4.0 by
Edition: e1
Material type: Text Text
Language: English
Publication details: New Delhi 2009
Availability: Items available for loan: Indian Institute of Management Raipur (2)Call number: 658.81202855 KAC-09, ...

2.
Customer relationship management by
Edition: e1
Material type: Text Text
Language: English
Publication details: Cengage 2011
Availability: Items available for loan: Indian Institute of Management Raipur (2)Call number: 658.812 BAR-11, ...

3.
The Nordstrom way to customer service excellence: the handbo by
Edition: 2nd
Material type: Text Text
Language: English
Publication details: Wiley 2012
Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 658.812 SPE-12.

4.
CRM: the foundation of contemporary marketing strategy by
Edition: e1
Material type: Text Text
Language: English
Publication details: 2013
Availability: Items available for reference: Indian Institute of Management Raipur: Not for loan (1)Call number: 658.812 BAR-13.

5.
Fuzzy methods for customer relationship management and marke by
Edition: e
Material type: Text Text
Language: English
Publication details: 2012
Availability: Items available for reference: Indian Institute of Management Raipur: Not for loan (1)Call number: 658.812 MEI-12.

6.
Winning with data: CRM and analytics for the business of sports by
Material type: Text Text
Publication details: London Routledge 2019
Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 658.812 GRE-19.

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