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1.
The kindness revolution by
Edition: e
Material type: Text Text
Language: English
Publication details: New Delhi 2008
Availability: Items available for loan: Indian Institute of Management Raipur (2)Call number: 658.812 HOR-08, ...

2.
Creating customers by
Edition: e
Material type: Text Text
Language: English
Publication details: New Delhi Kogan Page 2007
Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 658.81 WEY-07.

3.
Effective customer care by
Material type: Text Text
Language: English
Publication details: London 2010
Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 658.812 WEL-10.

4.
Smarter selling: next generation sales strategies to meet yo by
Edition: e1
Material type: Text Text
Language: English
Publication details: 2008
Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 658.85 DUG-08.

5.
Building stakeholder relations and corporate social responsi by
Material type: Text Text
Language: English
Publication details: London Palgrave Macmillan 2011
Availability: Items available for reference: Indian Institute of Management Raipur: Not for loan (1)Call number: 658.408 FRY-11.

6.
The intention economy by
Edition: e
Material type: Text Text
Language: English
Publication details: Boston 2012
Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 658.8342 SEA-12.

7.
Build your customer strategy by
Edition: e
Material type: Text Text
Language: English
Publication details: New Jersey 2006
Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 658.812 BAR-06.

8.
CRM: the foundation of contemporary marketing strategy by
Edition: e1
Material type: Text Text
Language: English
Publication details: 2013
Availability: Items available for reference: Indian Institute of Management Raipur: Not for loan (1)Call number: 658.812 BAR-13.

9.
The end of business as usual by
Edition: e
Material type: Text Text
Language: English
Publication details: New Jersey 2012
Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 658.872 SOL-12.

10.
Customer in the boardroom? : crafting customer - based business strategy / Rama Bijapurkar. by
Material type: Text Text
Publication details: New Delhi ; Thousand Oaks, Calif. : 2012.
Availability: Items available for loan: Indian Institute of Management Raipur (4)Call number: 658.812 BIJ-12, ...

11.
Fuzzy methods for customer relationship management and marke by
Edition: e
Material type: Text Text
Language: English
Publication details: 2012
Availability: Items available for reference: Indian Institute of Management Raipur: Not for loan (1)Call number: 658.812 MEI-12.

12.
Social network analysis in telecommunications Carlos Andre Reis Pinheiro. by Series: Wiley and SAS business series
Material type: Text Text
Publication details: New Jersey: Wiley, 2011
Availability: Items available for reference: Indian Institute of Management Raipur: Not for loan (1)Call number: 384.0688 PIN-11.

13.
Supplier relationship management : unlocking the hidden value in your supply base / Jonathan O'Brien. by
Material type: Text Text
Publication details: London ; Philadelphia : Kogan Page, 2014
Availability: Items available for reference: Indian Institute of Management Raipur: Not for loan (1)Call number: 658.72 OBR-14.

14.
Contemporary selling : building relationships, creating value / Mark W. Johnston, Greg W. Marshall. by
Edition: 5th ed
Material type: Text Text
Publication details: New York : Routledge, Taylor & Francis Group 2016
Availability: Items available for reference: Indian Institute of Management Raipur: Not for loan (1)Call number: 658.85 JOH-16.

15.
Good profit : how creating value for others built one of the world's most successful companies / Charles G. Koch. by
Material type: Text Text
Publication details: New York : Crown Business, 2015
Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 658.409 KOC-15.

16.
Content Inc. : how entrepreneurs use content to build massive audiences and create radically successful businesses / Joe Pulizzi. by
Edition: 1 Edition.
Material type: Text Text
Publication details: New York : McGraw-Hill Education, 2016
Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 658.421 PUL-16.

17.
The loyalty effect: the hidden force behind growth, profits by
Edition: e
Material type: Text Text
Language: English
Publication details: Boston 2001
Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 658.4 REI-01.

18.
Let's get real or let's not play: transforming the buyer/sel by
Material type: Text Text
Language: English
Publication details: New York 2008
Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 658.812 KHA-08.

19.
B2B customer experience: a practical guide to delivering exc by
Material type: Text Text
Language: English
Publication details: London KoganPage 2018
Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 658.812 HAG-18.

20.
A research agenda for service marketing / edited by Olivier Furrer, Mikèle Landry, Chloé Baillod, Jie Yu Kerguignas, by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Cheltenham, UK ; Northampton, MA, USA : Edward Elgar Publishing, 2024
Availability: Items available for reference: Indian Institute of Management Raipur: Not for loan (1)Call number: 658.812 FUR-24.

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