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	1.	Understanding service management: integrating marketing, org by Glynn, William J, ed William J. Glynn and James G. Barnes Edition: e1 Material type: Text Language: English Publication details: 2007 Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 658.5 GLY-07. Place hold Add to cart (remove)
	2.	Understanding service management: integrating marketing, org by Glynn, William J, ed William J. Glynn and James G. Barnes Edition: e1 Material type: Text Language: English Publication details: 2007 Availability: Items available for loan: Indian Institute of Management Raipur (1)Call number: 658.4 GLY-07. Place hold Add to cart (remove)
	3.	Handbook of service marketing research by Huang, Ming-Hui, ed Edition: e Material type: Text Language: English Publication details: Cheltenham, UK 2014 Availability: Items available for reference: Indian Institute of Management Raipur: Not for loan (1)Call number: 658.830202 RUS-14. Add to cart (remove)
	4.	A research agenda for service marketing / edited by Olivier Furrer, Mikèle Landry, Chloé Baillod, Jie Yu Kerguignas, by Furrer, Olivier [editor.] Landry, Mikèle [editor.] Baillod, Chloé [editor.] Kerguignas, Jie Yu, editor [editor.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cheltenham, UK ; Northampton, MA, USA : Edward Elgar Publishing, 2024 Availability: Items available for reference: Indian Institute of Management Raipur: Not for loan (1)Call number: 658.812 FUR-24. Add to cart (remove)