| 000 | 00423nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 230823s9999||||xx |||||||||||||| ||und|| | ||
| 020 |
_a9781616928896 _c10206 |
||
| 040 |
_e5513 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 |
_a004.0684 _bPRA-11 |
||
| 100 | _aPraeg, Claus-Peter | ||
| 245 | 0 | _aQuality management for IT services | |
| 260 |
_aNew York _bBusiness Science Reference _c2011 |
||
| 700 | _aSpath, Dieter | ||
| 942 | _cBK | ||
| 999 |
_c14166 _d14166 |
||