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020			_a9780230358591 _c75
040			_e16916 _aMAIN
041			_aEnglish
082			_a658.4038 _bMAR-12
100			_aMaria, Eleonora Di, ed.
245		0	_aExploring knowledge-intensive business services: knowledge m
250			_ae1
260			_c2012
500			_aAn updated view of knowledge management strategies of knowledge-intensive business services, focusing on how these service firms manage innovation in the framework of the knowledge economy. The authors offer an original analysis of key processes of business services specializing in different activities such as design, professional firms, and information technology. This volume contains rich case studies, surveys and quantitative economic analysis carried out in Canada, France, Germany, India, Italy, Russia and Spain. It gathers contributions from respected scholars specializing in knowledge-intensive business services and offers a fresh overview of the dynamics concerning knowledge management in services, with respect to firms embedded in regional innovation systems, metropolitan areas and clusters.
700			_aGrandinetti, Roberto AND Bernardo, Barbara Di
942			_cBK
999			_c17853 _d17853