000 00508nam a2200181Ia 4500
008 230724s9999||||xx |||||||||||||| ||und||
020 _a9780062000453
_c26.99
040 _e20396
_aMAIN
041 _aEnglish
082 _a658.4012
_bKAS-10
100 _aKash, Rick
245 0 _aHow companies win: profiting from demand-driven business mod
260 _aNew York
_c2010
650 _aConsumer satisfaction.
650 _aOrganizational change.
650 _aOrganizational effectiveness.
942 _cBK
999 _c20042
_d20042