000			00380nam a2200145Ia 4500
008			230724s9999||||xx |||||||||||||| ||und||
040			_aMAIN
041			_aEnglish
082			_a658.8 _bZEI-19
100			_aZeithaml, Valarie A
245		0	_aServices marketing: integrating customer focus across the firm
250			_a7th
260			_bMcGraw Hill _aChennai _c2019
942			_cBK
999			_c21263 _d21263